LEGAL NOTICE

Last updated: October 27, 2025

The website www.coutumes.com is published by COUTUMES, a simplified joint-stock company (SAS) with capital of €9,000, registered with the Paris Trade and Companies Register under number 979 640 125, whose registered office is located at 55 rue d'Amsterdam, 75008 Paris, France.

VAT Number: FR31979640125

1. WEBSITE PUBLISHER

COUTUMES
55 rue d'Amsterdam
75008 Paris
France

Publication Director: Fifi La Plume, represented by Edouard de Langalerie, Managing Director
Email: contact@coutumes.com
WhatsApp: 09 56 67 51 14

2. HOSTING

Shopify International Ltd
Victoria Buildings, 1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

3. WEBSITE ACCESS

The website is permanently accessible, except for technical maintenance interruptions or force majeure events. Users acknowledge having the necessary skills and means to access the website.

4. INTELLECTUAL PROPERTY

COUTUMES owns all intellectual property rights and usage rights for all website elements, including texts, images, logos, graphics, videos, and website structure. Any reproduction, representation, adaptation, or exploitation, partial or total, is prohibited without prior written authorization.

5. LIABILITY LIMITATIONS

COUTUMES cannot be held responsible for direct or indirect damage to user equipment when accessing the website, nor for any service interruptions.

6. PERSONAL DATA PROTECTION

COUTUMES complies with applicable regulations, including GDPR and local data protection laws.

6.1 Data Controller

COUTUMES, represented by Edouard de Langalerie.

6.2 Processing Purposes

• Website navigation
• Order management and billing
• Fraud prevention
• Customer relations and after-sales service
• Statistical analysis and website improvement
• Marketing campaigns and commercial prospecting (with consent)

6.3 Legal Basis

Data is processed based on:

• Contract execution
• Legal obligation
• Legitimate interest of the data controller
• User consent for marketing activities

6.4 User Rights

Under GDPR, users have the following rights:

• Right of access
• Right to rectification
• Right to object
• Right to restriction
• Right to erasure
• Right to data portability

All requests should be addressed to:

COUTUMES - Data Protection
55 rue d'Amsterdam
75008 Paris
France
Email: privacy@coutumes.com

A copy of identification may be requested.

6.5 Data Retention

Data is retained for a maximum of 36 months after the end of the commercial relationship.

6.6 Security

COUTUMES commits to protecting data and not communicating it to any unauthorized third parties.

6.7 Complaints

EU residents may file complaints with their local data protection authority.
Non-EU residents may contact their local privacy regulator.

7. COOKIES AND TRACKERS

The website uses cookies to improve user experience, measure audience, and provide tailored content.

7.1 Types of Cookies Used

Functional Cookies (always active)

• Necessary for website operation
• Shopping cart management
• Security and fraud prevention
• Duration: session

Analytical Cookies (subject to consent)

• Audience measurement and performance
• Visitor behavior analysis
• Partner: Google Analytics (GA4)
• Duration: 13 months maximum

Marketing Cookies (subject to consent)

• Advertising personalization
• Social networks and sharing
• Partners: Meta, Google Ads, Klaviyo, Pinterest, TikTok
• Duration: 13 months maximum

7.2 Cookie Management

Users can manage cookie preferences:

• Via the cookie banner on first visit
• Anytime via: Cookie Settings
• In browser settings

Choices are stored for 6 months.

7.3 Full Cookie Policy

For more information, see our Cookie Management Policy

8. COMMERCIAL INFORMATION

• Prices: All prices displayed in euros, VAT included where applicable
• Terms of Sale: See our Terms and Conditions
• Delivery: France and International according to terms defined in T&C

9. INTERNATIONAL USERS

9.1 Language

The website is available in French and English. The contract language is determined by user choice at order placement.

9.2 Currency

All transactions are processed in euros (EUR). Exchange rates are applied by your payment provider.

9.3 Customs and Duties

• EU: VAT included
• USA: DDP (Delivered Duty Paid) - all taxes included
• Other countries: DAP (Delivered At Place) - local taxes and duties may apply

10. DISPUTE RESOLUTION

10.1 EU Consumers

EU consumers may use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

Consumer mediator designation in progress. Information will be provided upon official designation.

10.2 Non-EU Customers

Disputes may be resolved through:

• Direct negotiation with customer service
• International arbitration under ICC rules for B2B transactions

11. APPLICABLE LAW AND JURISDICTION

11.1 EU Residents

French law applies, subject to mandatory consumer protection provisions in the consumer's country of residence. Courts of Paris or consumer's local courts have jurisdiction.

11.2 Non-EU Residents

French law applies unless mandatory local provisions prevail. International commercial arbitration for B2B disputes.

12. CONTACT

For legal matters:

• Legal inquiries: legal@coutumes.com
• General inquiries: contact@coutumes.com
• WhatsApp: 09 56 67 51 14

COUTUMES SAS
55 rue d'Amsterdam
75008 Paris - France
RCS Paris 979 640 125
www.coutumes.com